Successful Service Operations Management [With CDROM and Access Code] Richard D. Metters

ISBN: 9780324661187

Published: January 14th 2008

Hardcover

406 pages


Description

Successful Service Operations Management [With CDROM and Access Code]  by  Richard D. Metters

Successful Service Operations Management [With CDROM and Access Code] by Richard D. Metters
January 14th 2008 | Hardcover | PDF, EPUB, FB2, DjVu, AUDIO, mp3, ZIP | 406 pages | ISBN: 9780324661187 | 4.65 Mb

Learn the full cycle of building a service business from concept formation through implementation. SUCCESSFUL SERVICE OPERATIONS MANAGEMENT shows you how. Through numerous examples, clear writing, and multiple study tools, youll understand how toMoreLearn the full cycle of building a service business from concept formation through implementation. SUCCESSFUL SERVICE OPERATIONS MANAGEMENT shows you how. Through numerous examples, clear writing, and multiple study tools, youll understand how to develop your business strategy and manage your capacities. Brief and easy-to-use, this Operations Management textbook is the one youll turn to for years to come.



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